Listen to Your Customers
“To satisfy our customers’ needs we’ll give them what
they want, not what we want to give them.”
Steve James, Actor, Stunt Man
As I see it. . . . . . . .
Listen to your customers
When you listen to your customers . . . . you build a bridge of understanding . . . . and rapport. In that understanding you’ll discover the true needs of your customers.
Knowing and understanding your customer’s needs . . . . become the stepping stones of successful business relationships.
In understanding your customer’s needs . . . . you are better able to give your customers what they want . . . .and successfully do business with them.
Listen to your customer’s . . . . and you will understand your customers and their needs. When you cross the bridge of understanding you will create lasting and productive relationships.
©2015 Lou Ludwig Success Tips, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author
Aloha Lou, Probably one of the most important interactive skills one must employ in any sales position is listening to the needs of our clients and then meeting those needs. Thanks for sharing.
We need to listen if we are going to succeed in any type of activity
Lou-you can't begin to help someone unless you know what it is they need and want.
Hi Lou Ludwig , That is especially true for Real Estate agents that may be eager to sell their listed property, when it is not the property that is in their best interests. We must first listen to what they need and then go and fill that need.
Lou, If we don't listen, how can we help them? We must listen!
Great advice once again Lou...you are all over the blog roll today...enjoy!
I listen to my customers but they don't always get what they say they want Lou Ludwig . When I give them their options, they sometimes change what they want because they realize that it was not in their best interest.