Lou Ludwig Success Tips: Listen to Your Customers

Listen to Your Customers

Listen to Your Customers

“To satisfy our customers’ needs we’ll give them what

they want, not what we want to give them.”

Steve James, Actor, Stunt Man  


As I see it. . . . . . . .

Listen to your customers


When you listen to your customers . . . . you build a bridge of understanding . . . . and rapport. In that understanding you’ll discover the true needs of your customers.  


Knowing and understanding your customer’s needs . . . . become the stepping stones of successful business relationships.


In understanding your customer’s needs . . . . you are better able to give your customers what they want . . . .and successfully do business with them.


Listen to your customer’s . . . . and you will understand your customers and their needs. When you cross the bridge of understanding you will create lasting and productive relationships.


©2015 Lou Ludwig Success Tips, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author


Comment balloon 7 commentsLou Ludwig • November 29 2015 02:15PM


Aloha Lou, Probably one of the most important interactive skills one must employ in any sales position is listening to the needs of our clients and then meeting those needs. Thanks for sharing. 

Posted by Kimo Stowell, REALTOR Associate® RS-76763 - Honolulu Hawai'i (HI Pro Realty LLC RB-21531 ) about 5 years ago

We need to listen if we are going to succeed in any type of activity

Posted by William Feela, Realtor, Whispering Pines Realty 651-674-5999 No. (WHISPERING PINES REALTY) about 5 years ago

Lou-you can't begin to help someone unless you know what it is they need and want. 

Posted by Kathy Streib, Home Stager - Palm Beach County,FL -561-914-6224 (Room Service Home Staging) about 5 years ago

Hi Lou Ludwig ,  That is especially true for Real Estate agents that may be eager to sell their listed property, when it is not the property that is in their best interests.  We must first listen to what they need and then go and fill that need.

Posted by Larry Johnston, Broker,Friends & Neighbors Real Estate, Elkhart,IN (Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC) about 5 years ago

Lou, If we don't listen, how can we help them?  We must listen!

Posted by Elyse Berman, PA, Boca Raton FL (561) 716-7824 CRS, ABR, GRI,ePR (Best Connections Realty, Inc.) about 5 years ago

Great advice once again Lou...you are all over the blog roll today...enjoy!

Posted by Kristin Johnston - REALTOR®, Giving Back With Each Home Sold! (RE/MAX Realty Center ) about 5 years ago

I listen to my customers but they don't always get what they say they want Lou Ludwig .   When I give them their options, they sometimes change what they want because they realize that it was not in their best interest.

Posted by DEANNA C. SMITH CERTIFIED MOBILE NOTARY, Highest Ranked Certified Mobile Notary in Virginia (Certified Mobile Notary Signing Agent) about 5 years ago