Lou Ludwig Success Tips: Your Customers Depend on You

Your Customers Depend on You


Motivational Power Quote


Your Customers Depend on You   

“Honesty is a question of right or wrong,

not a matter of policy.”

H.R. Trevor – Roper, 1914 -2003 author       



As I see it . . . . . . .


Your customers depend on you


Your customers take the business relationship seriously and they rely on your judgment to guide them and your advice and counsel to help them.


For a business relationship to strengthen your customers will have to see you as an expert in your profession and someone that they can trust.


In a relationship business integrity becomes an important factor for your customers. They will back way from a business relationship were they have any questions about a persons integrity. 


Your customers depend on you and the studies show that a customer will compromise on the price and the product. In the real estate business they will compromise on the location of the home, and the features in the home to do business with someone they like and trust.


Make your customers feel like the most important people in the world and show a sincere interest in them and in their needs.


When you put the customer’s needs first, and your honest with them you build your relationship on a platform of mutual trust you will create a strong business relationship and rapport with your customers.


When you’re in rapport your customers depend on you and you will be seen as a trusted advisor.

©2012 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author


Comment balloon 6 commentsLou Ludwig • January 27 2012 11:13PM


Hi Lou, Honesty in our dealings in all areas of life is the only way to go.  Thanks for the quote and post.


Posted by Gloria Todor, & Doug Durren (484) 431-3686 in SE PA (Century 21 Absolute Realty ) about 7 years ago

See? He gets it :)

Posted by Laura Cerrano, Certified Feng Shui Expert, Speaker & Researcher (Feng Shui Manhattan Long Island) about 7 years ago

I take this statement seriously in my business. When someone doesn't, is when problems happen and distrust shows up.

Posted by Joe Petrowsky, Your Mortgage Consultant for Life (Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709) about 7 years ago

Wow, in an election year all politicians and candidates should have to agree to abide by this! Enjoy your day!

Posted by Wayne Martin, Real Estate Broker - Retired (Wayne M Martin) about 7 years ago

I have run into several situations over the past week where this statement is very appropriate.

Posted by Gary L. Waters Broker Associate, Bucci Realty, Fifteen Years Experience in Brevard County (Bucci Realty, Inc.) about 7 years ago

Dear Lou, I couldn't agree any more! Smart communication and good relationship with clients are quite important! I do agree with what you said " make your customers feel like the most important people in the world and show a sincere interest in them and in their needs!" I always believe that " customers are our god!"

Thanks for sharing with us and you have a good day!


Posted by Jark Krysinski *PREC (Personal Real Estate Corporation), TeamYVR Team Leader, BA,ABR,IRES,IMSD,LLB (REMAX CREST REALTY WESTSIDE) about 7 years ago