Motivational Power Quote
The First Rule of Effective Communications
“The person who would learn to communicate effectively must
first learn how to listen effectively.”
Nido Qubein, American Businessman, Consultant
As I see it . . . . . . .
The first rule of effective communications
The first rule of effective communications is to understand the other person. What they are trying to communicate, what they are trying to accomplish and what their needs and their motivation are.
The only way that we’re able to understand the person that we are communicating with is through active listen.
The golden rule of active listing is to engage the other person in the conversation to understand them and to ask questions and speak to them with a purpose about 20% of the time.
The professional communicator allows the other person to speak about 80 % of the time. In that time the other person will tell you what they are trying to communicate, what they are trying to say, what they are trying to accomplish and what their needs and their motivations are.
By listening you are building a strong foundation of understanding of the other person. Also by listening you are simultaneously showing an interest in the person and building rapport with them.
The first rule of effective communication is to be a proactive listener and you will develop an understanding the person that you’re communicating with.
©2012 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author